WHAT WE ARE LOOKING FOR IN A DOCENT
Without effective interpretation, neither an informed nor a pleased visitor will result. These are important factors for future revenues and the continued operation of the museum.
Desirable Qualities for Museum Docent/Tour Guides:
- Background knowledge
General knowledge of the Victorian period is extremely helpful. The docent training classes, recommended reading lists, and periodic newsletters should cover the necessary information. - Speech
An informal, relaxed interpretation with no rote speeches, free from colloquialisms and delivered by a docent who enjoys working with the public and the atmosphere of the museum. - Attitude
The Meux Home Museum will endeavor to present a warm, hospitable, home-like personality. Our docents can add to this by considering the visiting public as their personal guests. - Personal appearance
Well-groomed, conformable appearance, as if you were expecting good friends over for the evening. Anything suitable for work is appropriate. Period costume is preferred. - Professional attitude
Our docents represent the museum to the public, and in that sense you are a professional tour guide. Some of the points that will maintain this "professional" quality are:
- Keep up with the latest information.
- Have a concern for the welfare of the organization and the operation.
- Realize that the museum has a right to expect a quality performance and the fact that we are concerned with our public image.
- Represent the museum to the public.
- Personal opinions on controversial subjects are not the function of a public facility nor its representatives.
- Emotional maturity and the ability to work with groups.
- Exhibit good taste in your choice of language and anecdotes.
- Show good sense in enforcing house rules.